Our website grants you non-exclusive limited license to use the WordPress plugins or Pre-packed apps (the "Products") sold through our website by Delite Studio S.r.l. in accordance with these Terms & Conditions (the "License") issued by our company.
1. Plugin Licensing
The WordPress plugins are licensed under the GNU general public license (http://www.gnu.org/licenses/gpl-3.0.txt).
You are licensed to use the Products to create one single End Product for yourself or for one client (a “single application”). When you purchase a Product, you will receive access to a support service for those product for a period of one year.
License holders cannot distribute, freely giveaway, or resell their license. The license is only transferable by contacting us and requesting an official transfer of the license to a new owner.
Providing the Products as a service or providing the Products as part of a web hosting solution does not constitute an ongoing client/consultant relationship under these terms.
Only the license holder is permitted to request support or access support resources.
2. Delivery
After we have successfully processed your payment, you will receive an email with the download link. This may take up to 1 hour to arrive, but usually happens within minutes of placing the order. If you do not receive an email after this time period, please contact us.
3. Ownership
You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Delite Studio S.r.l.
4. Site Content
All site content, including imagery and documentation that is published on delitestudio.com is the property of Delite Studio S.r.l. Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Delite Studio S.r.l.
5. Product Descriptions
The presentation and promotion of products in our online shop or on our website does not represent a binding offer to conclude a purchase agreement nor does it constitute a guarantee. Images and descriptions only apply as general clarification. Technical data may be subject to change.
6. All Sales Final
All sales are final, and no returns, replacements or refunds are permitted.
7. Support
Support is offered to customers with a valid plugin license key.
Our general support hours are Monday to Friday, 09:30 to 17:30 (GMT+1). Although we strive to respond to queries within 2 working days, our actual response times may vary and we may take longer to respond to more advanced or technical queries.
We will respond only to requests that come through the Contact page. We will fix any defects in our Products as quickly as possible after they are brought to our attention. Please note we can’t do your work for you.
Delite Studio S.r.l. offers Products "as is" and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party components, platforms, devices, operating systems, and plugins. We do not offer support for WordPress or other WordPress plugins we have not developed.
8. Transactional Emails
Delite Studio S.r.l. may on occasion send you email notifications related to your license. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your purchase of the Products. By purchasing the Products you agree to receive these transactional emails.
9. Account Suspension
Delite Studio S.r.l. reserves the right, at any time, to modify or discontinue, temporarily or permanently, a support license with or without notice.
10. Warranty
The Products are provided "as is" without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.
We do not guarantee WordPress plugins will function with all 3rd party plugins, themes or with all web browsers. We are not responsible for any plugin or theme compatibility conflicts that may occur. It is our policy to support our products as best we can and we will provide support for 3rd party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing this plugin.
11. Pricing/Billing/Privacy
We reserve the right to change pricing at any time for any reason. We reserve the right to not honor typographical errors which may cause incorrect pricing on the website. We will absolutely never sell or share your personal with 3rd parties. All data we collect will be used for internal purposes only.
12. General
The preceding terms & conditions govern the sale of the Products between you the buyer and Delite Studio S.r.l. By placing an order with us you acknowledge that you have read, understood, and agree with our terms & conditions. Please notify us prior to placing an order if you disagree with any of our terms & conditions. We reserve the right to alter these terms and conditions at anytime for any reason.
13. Dispute
An Online Dispute Resolution (ODR) platform has been set up by the European Commission to allow easy access to approved alternative dispute resolution (ADR) providers.