Delite Studio
Five-star iPhone, iPad, Android, and OS X apps
  • Home
  • WordPress
    • Push Notifications for WordPress
      • Documentation
      • FAQs
      • Library for iOS
      • Library for Android
  • Apps
    • Picture Transfer
    • Local Cloud
      • For iOS
      • For Android
    • File Storage
    • File Transfer
      • For iOS
      • For Mac
      • For Android
      • For Windows
    • File Extractor
    • Localizable Strings Merge
    • Delite Blocks
  • About
  • Contact
  • Account
    • Cart
  • English
    • Italiano
Select Page ...

Local Cloud Troubleshooting Guide

← Back to Local Cloud

Running into problems with Local Cloud? Here are a few tips to help you.

If you have problems exchanging files between Local Cloud and File Storage, File Transfer, or File Storage Companion follow this guide →

Step 1: Check Your Network Connection

Please be sure you have a network connection on both your device and your computer. They must be connected to the same local network, via WiFi or Ethernet. On your device, make sure WiFi is enabled.

Step 2: Make Sure on Your Computer Is Running Local Cloud Server

The computer to which you want to connect must be turned on and with Local Cloud server for Mac and for Windows running.

Step 3: Make Sure You Entered the Correct IP Address of the Computer on Your Device

To find out how to locate the IP address, follow the FAQs in the Troubleshooting section.

Step 4: Check on Your Computer There Is Not a Firewall Which Interferes with Local Cloud

In particular, on a Windows PC try to temporarily disable the Windows Firewall (guide). If it works, it means that you have to add an exception for Local Cloud (guide).

Step 5: Still Experiencing Issues?

Contact us for assistance, and be sure to include as many details as possible.

  • Local Cloud for iOS

    Local Cloud for iOS
    iPad / iPhone / Mac / Windows
    Picture Transfer for iOS

    Picture Transfer for iOS
    iPad / iPhone / Mac / Windows
    File Transfer for Mac

    File Transfer for Mac
    Mac
Delite Studio S.r.l. © 2011 - 2019. All Rights Reserved. — P. IVA e Cod. Fisc. IT03402240042 — Privacy Policy
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.OkMore info